PASS course Training & Driver Certification Program (Mohave County)

By: Darlene Golson, Grant Writer & Program Development

New Horizons Disability Empowerment Center held its first PASS (Passenger Service and Sensitivity Training) Course in Mohave County on December 1, 2018.  The PASS Training and Driver Certification Program is designed to ensure that community transportation drivers have the most current expertise in passenger assistance for techniques and sensitivity skills appropriate for serving people with disabilities.   The training was held to instruct six NHDEC drivers whom started transporting individuals for Medical Transportation Brokerage of Arizona (MTBA) and other contracts on December 6, 2018. All six drivers passed the training at 100% and are now PASS Certified!   Five months ago, the services that we provided in Mohave County required one van and now we will be utilizing five vans per day. Rod Lusk, Director of Transportation at New Horizons stated, “We are very excited with the opportunity to increase our services to people in Mohave County. Assisting others to remain independent in the community is what we do and love.”

Thank you to Larry Laidler for driving to Kingman from Prescott Valley to provide this much-needed training!  This was Larry’s first time as a PASS Trainer and he did an amazing job.  Larry stated, “I am looking forward to our next PASS Training Course to be held in January 2019 at our facility in Prescott Valley.  This was my first time as a trainer so I look forward to becoming a better instructor and continuing to teach these much needed skills.”  

Special thanks also to Mojave Community College for allowing us the use of one of their classrooms.